Our Price Promise
We are committed to saving you excess cost when making sure that you, and those around you look good and feel good. Our promise to you is that if you find the same product on offer at a lower price at one of our competitors we will beat that price. All we need you to do is advise us of a few details and we will make the necessary arrangements.
How to Claim
We need just a few details to beat the price for you, and you can contact us via chat, email or telephone.
1. The product name or code
2. The competitor's name and price
3. The URL/web link, or documentary proof of the offer
If we confirm that the product is being offered at a lower retail price, and that it meets the price match criteria, we will beat that price.
Price Promise Terms and Conditions
- Our Price Promise can be claimed against any competitor in the UK Mainland, who sells to the general public and end users, including UK based websites but excluding factory outlets, duty free shops, auction sites, market stalls, private sales, membership clubs and any insolvency or liquidation/closing down sales)
- The product(s) in question must be new, identical in style, specification, colour and size, and be offered on the same terms
- Our Price Promise will usually be available against sale or discounted products, at our discretion.
- The price of the comparison product must be valid on day of claim, in stock with the competitor and Lizard Clothing
- Price Promise does not usually include delivery charges, but we will consider each request on its own merits.
- Typographical errors, affiliate, voucher code, gift cards or media discount is excluded from the guarantee.
- Any other retailer's price match promotion which offers an additional rebate or other benefit for any Price Promise product is excluded. This includes free gifts, giveaways and competitions.
- Competitions, free gifts and giveaways are excluded from the Price Promise.
- The Price Promise is at the discretion of Lizard Clothing. Our decision will be final on the Price Promise, this will only be refused where the match is not commercially viable.
- Price Promise claims cannot be used in conjunction with any other offer and may be excluded from the Loyalty Rewards Scheme.
- We reserve the right to withdraw our price match guarantee at any time.
- These terms and conditions do not affect your statutory rights.